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Announcing The Serif Health 'Find Care' API: Seamless Provider Search via Price Transparency

Designed for third-party administrators (TPAs) and health plans, this API can transform how you deliver provider and facility search experiences to your members.

Matthew Robben

Published

1/6/2025

We are thrilled to unveil our latest innovation: our 'Find Care' API! Designed for third-party administrators (TPAs) and health plans, this API can transform how you deliver provider and facility search experiences to your members. By leveraging comprehensive price transparency data files produced by the carriers, in-network provider results and service prices are always up-to-date and directly quoted from the source, setting a new standard for convenience and reliability.

Why 'Find Care'?

Navigating healthcare options can be overwhelming for members, especially when trying to balance quality care with cost-effectiveness. Our 'Find Care' API is built to simplify this journey, offering a solution that:

  • Streamlines Provider Search: Enable your members to find providers and facilities based on distance, specialty, and cost with just a few clicks.
  • Delivers Actionable Comparisons: Built on a foundation of robust price transparency data, our API empowers your members to cost compare available care options.
  • Saves Time and Resources: Skip the complexity of gathering, cleaning, and maintaining data updates. We do the heavy lifting so you can focus on delivering value to your members.

Key Features

  1. Monthly Data Updates: We aggregate, filter, and enrich carrier-generated price transparency data every month to ensure accuracy and relevance. Your members will always have access to the most up-to-date information.
  2. Geo-Centric Search: Whether members are looking for care near their homes or while traveling, our API provides location-based search functionality to meet their needs.
  3. Customizable Filters: Tailor search parameters to match your members' needs, whether it’s finding providers by fuzzy name-based search, isolating specific types of specialists, or identifying facilities within a specific price range.
  4. Composability: Provider selection is a value equation unique to each member. Our Find Care API can be easily combined with outcomes, patient experience, provider accreditation, and other data sets to make an informed and appropriate value decision possible for your plan members. 
  5. Enterprise-grade SLA and scale: Capacitized to serve plans with millions of members,  with auto-scaling infrastructure and a 99.9% SLA.

Who Benefits?

Our 'Find Care' API is a game-changer for:

  • Third-Party Administrators (TPAs): Enhance your service offerings with a powerful, data-driven tool that reduces administrative burden.
  • Health Plans: Provide your members with an intuitive, transparent, and reliable way to explore their care options.
  • Care Navigation Teams: Ensure recency of your in-network provider lists and negotiated rates data for any service.

By leveraging our API, you’ll not only deliver a superior user experience but also position your organization as a leader in price transparency and member empowerment.

Ready to Transform the Care Search Experience?

The 'Find Care' API is more than just a tool—it’s a solution to a complex problem. It’s an opportunity to elevate your offerings and redefine how members access and evaluate their care options.

To learn more or to schedule a demo, contact us today. Let’s make healthcare navigation simpler, smarter, and more transparent for everyone.